We may collect and use your personal data in the following situation:
Information you provide to us
We collect and use the data you provide directly to us (e.g. via phone, letter or webform), as patient using our products or as reporter of adverse reactions or events.
The exact amount and kind of data depends on the information submitted to us or the information that is published, posted or shared. Such data includes:
- Information identifying the patient (potentially including first and last name, date of birth, gender)
- Medical history and other characteristics including laboratory data, pregnancy, weight and height, age
- Measures and treatment of adverse reaction(s)
- Information identifying the reporter
- First and last name
- Contact and address information (including address, e-mail address, social media account name, phone number)
- Information on the adverse event or other information on the safety of our products
- Description of the adverse reactions related data including start, stop, duration
- Drug/active substance related data including dosage, application, suspected causality indication and duration of treatment
- Medical device related data including application, and malfunctioning
- Seriousness criteria of reaction such as death, life threatening, hospitalization or prolonged hospitalization, permanent injury or disability, important medical event
- Outcome of reaction(s)
Information we collect from publicly available sources
We collect and use the data as reported and published on publicly available sources such as social media and internet forums, literature or other reports we became aware of.
The exact amount and kind of data depends on the information submitted to us or the information that is published, posted or shared. Such data includes:
- Information identifying the patient (potentially including first and last name, date of birth, gender)
- Medical history and other characteristics
- Measures and treatment of adverse reaction(s)
- Information on the primary source of the data for potential follow-up requests
- First and last name
- Contact and address information (including address, e-mail address, social media account name, phone number)
- Information on the adverse event or other information on the safety of our products
- Description of the adverse reactions related data including start, stop, duration
- Drug/active substance related data including dosage, application, suspected causality indication and duration of treatment
- Medical device related data including application, and malfunctioning
- Seriousness criteria of reaction such as death, life threatening, hospitalization or prolonged hospitalization, permanent injury or disability, important medical event
- Outcome of reaction(s)
Information we collect from other organizations
We collect and use the data as provided to us by healthcare organizations or organizations otherwise involved in the provision of care such as hospitals, our distributors and resellers or universities.
The exact amount and kind of data depends on the information submitted to us such data includes:
- Information identifying the patient (including Initials, date of birth, gender)
- Medical history and other characteristics including laboratory data, pregnancy, weight and height, age
- Measures and treatment of adverse reaction(s)
- Information identifying the reporter
- First and last name
- Contact and address information (including address, e-mail address, social media account name, phone number)
- Signature
- Information on the adverse event or other information on the safety of our products
- Description of the adverse reactions related data including start, stop, duration
- Drug/active substance related data including dosage, application, suspected causality indication and duration of treatment
- Medical device related data including application, and malfunctioning
- Seriousness criteria of reaction such as death, life threatening, hospitalization or prolonged hospitalization, permanent injury or disability, important medical event
- Outcome of reaction(s)