Policies and Notices for Patients

In this section of the website you will have access to all of the policies and notices for patients.

Patient Safety Incident Response Plan 2024

This patient safety incident response plan (PSIRP), sets out how Fresenius Kabi/Calea UK intends to respond to patient safety incidents over a period of 12 to 18 months.  The plan is not a permanent rule that cannot be changed. We will remain flexible and consider the specific circumstances in which patient safety issues and incidents occurred and the needs of those affected. Fresenius Kabi/Calea UK will seek to learn from patient safety incidents reported by staff, patients and their families as part of our work to continually improve the quality and safety of the care we provide.

Sample Service Privacy Statement

Please note that we have updated our sample service privacy statement with effect from October 2022 and you can access it below. The previous version dated June 2020 can also be found in the download links below.

Homecare Fair Processing Notice

Please note that we have updated our fair processing notice with effect from April 2022.

GB-NP-2400132 October 2024